Privacy Policy

Last Updated: 6 April 2026

At the Financial Intelligence Service (FIS), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our platform.

1. Information We Collect

When you use FIS, we may collect the following types of information:

• Personal Details: Your email address when you register for an account.
• Onboarding Preferences: Information you provide during your guided learning journey to tailor your educational experience.
• Usage Data: Information about how you navigate and interact with our platform, collected via PostHog analytics.

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our educational services.
• Personalize your learning experience.
• Communicate with you regarding updates, offers, and platform changes.
• Analyze user behavior to enhance our product offerings.

3. Third-Party Services

To provide our services, we utilize several trusted third-party providers. These include:

• Supabase: For database management and authentication.
• Stripe: For secure payment processing.
• Resend: For email communications.
• PostHog: For analytics and understanding user behavior.
• Financial Modeling Prep: For sourcing financial data.

We ensure that these third parties adhere to strict data protection standards, but we encourage you to review their respective privacy policies.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security protocols. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request the deletion of your personal data, subject to legal and operational requirements.

To exercise these rights, please contact us using the details below.

6. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience and analyze platform usage. You can manage your cookie preferences through your browser settings.

We use PostHog session recording to help identify and fix usability issues on the platform. All form input fields (including passwords and personal details) are masked and are never visible in session recordings.

7. Governing Law

This Privacy Policy is governed by the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We are committed to complying with these regulations in our handling of your personal information.

8. Contact Us

For any privacy-related inquiries or concerns, please contact us at:
Email: support@financialintelligenceservice.com.au